The customer purchasing a Manni system has already received meticulous service: in our approach, client engagement is essential to effectively define the technical solutions that will be implemented for their system. Therefore, when a customer acquires our system, they have already shared a significant portion of the journey in defining objectives, selecting solutions, and executing the project with us.
It all starts with collaborative discussions and attentive listening to our customers.
Together with the client, we set the objectives to create a machine built according to the actual needs of the company.
One of the fundamental aspects in the press design is the listening and understanding of the needs of the end-user.
The press produced following our approach is designed according to the production requirements of the client's company. Each Manni press is unique in its kind.
Manni Srl provides its own assistance service always ready for repair and maintenance interventions on its machines. In the after-sales phase, various assistance modalities are available, aimed not only at resolving any issues but also at developing complementary solutions to the supplied system or defining possible improvements in response to new customer requests. Telephone support, on-site interventions, and remote connectivity (for specific systems) are the primary modes of intervention.
